Online Review Trends for 2022
User-generated content has become a powerful marketing channel. Now more than ever, consumers are relying on online reviews to decide what to purchase, where to…
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Small Business Trends for 2022
The last two years have been nothing short of tumultuous for small business owners. Lockdowns because of COVID-19, remote work, supply chain issues, and many…
5 Ways to Share Your 5-Star Reviews
Did you know that the number of online customer reviews for your company can impact the amount of new business you generate? Studies have shown…
4 Ways to Get More Customer Feedback
Customer feedback is an important way to understand how your customers perceive your brand. What do your customers like about your product or service? Is…
How to Use Bad Customer Reviews to Dominate Your Market
Most likely, a customer is going to leave a bad review for your business at some point. Whether it’s a late delivery or a mixed-up…
How to Use Your Online Business Reviews to Jumpstart Your Sales
Most online shoppers will do some research before making a purchase, such as reading online reviews. Having an online presence can give a business an…
The Best Reputation Management Rating System for 2021: Thumbs, Stars, or Numbers?
Today’s consumers are doing more and more of their shopping online. And since they cannot touch or see an item in person, online ratings and…
How to Get More Sales With Reputation Management Software
Reputation management software provides potentially invaluable insights into customers’ perception of your business. This software provides the information necessary to boost your sales and ultimately…
5 Tips for Great Customer Service
Running a successful business is virtually impossible without great customer service. After all, customers are the most important asset to a business. Providing top-notch customer…
How to Get Reviews on Google in 2021
Google reviews are a powerful marketing tool for businesses of all types and sizes. In today’s increasingly competitive market, leveraging the most advantageous marketing tactics…
Why You Need a Review Management System
The world of business is ever-changing, constantly shifting as new technologies and online advancements enhance the way we live. Whether you have been in business…
How to Use 5 Star Reviews to Get More Black Friday Sales
Turn 5 Star Reviews into Sales on Black Friday Black Friday is one of the most anticipated shopping days of the year and having 5-star…
Get More Reviews for the 2020 Holiday Season
The 2020 holiday season will be here before you know it so businesses should start to prepare now. One way to boost holiday sales is…
5 Reputation Management Mistakes and How to Avoid Them
Before purchasing goods or services from a company, many consumers read online reviews and view their social media. A positive online reputation in today’s digital…
Marketing Magic: Social Media Tips for Your Small Business
It seems like just about everyone is using social media as a means of communication nowadays. In 2019, 79% of Americans used some form of…
7 Tips to Managing Your Reputation Online
A positive brand image can influence a consumer’s decision to purchase a product. For almost all businesses, a brand image is partially created online, either…
The Latest Statistics Reveal the Business-Critical Nature of Online Reviews
Nearly all of us carry in our pocket or purse a machine that helps us make decisions. Where are we going to eat? Which running…
What Does NPS Mean for Your Business?
In order to thrive in the retail industry, it is imperative that you know what the customer is thinking. Do they like your product? What…
How Much Do Online Reviews Matter?
The degree to which online reviews matter for your business cannot be over-emphasized. Sites like Amazon have made all of us used to reading reviews…
Profiting from Voice of the Customer Data
Getting feedback from your customers is an essential part of improving your business. The focus is often on how to win more customers, but just…